CROWN & VALE

Terms & purchase information

Crown & Vale is provided by Shup LLC. The iOS app is licensed through the App Store under Apple’s Standard End User License Agreement. The Android app is provided for personal entertainment use through Google Play, subject to Google Play’s Terms of Service and the purchase information below.

Royal Pass

Royal Pass is an optional non-consumable in-app purchase that permanently unlocks 50 Royal Trials, unlimited lives and the Crownlight theme. It is not a subscription. The original 50 campaign levels are available without this purchase.

The local price is displayed in the app and on your app store’s purchase confirmation sheet before you authorize payment. Apple processes iOS payments through your Apple Account; Google processes Android payments through your Google Play account. No purchase is required to contact support or read these pages.

Permanent advantages

Five separate non-consumable purchases are also available: Lucky Launch adds one starting rocket; Three More Moves adds 3 starting moves; Guardian Edge adds 25% guardian damage after armor, rounded up per hit; Golden Harvest adds 50% victory coins, rounded down, including replay wins; Hammer Guild provides one free hammer per new attempt before consuming inventory.

Each upgrade starts on your next campaign or Royal Trial attempt and can be owned independently. Reopening or continuing an attempt does not refill its free hammer or starting moves. Golden Harvest excludes daily gifts and chest bonuses. Upgrades do not unlock Royal Trials, which require Royal Pass. Workshop levels use original rules. The campaign can be played without buying any upgrade.

Restoring access

Use Restore Purchases in the game’s Royal Collection while signed into the Apple Account on iOS or Google Play account on Android used for purchase. Internet access is required. Purchase restoration restores access to the permanent purchases you own; it does not restore local puzzle progress from a deleted device. Ownership does not transfer between Apple and Google Play.

Your progress

Puzzle progress is stored on your device. You can export a journey in Settings to keep a backup. Keep that file somewhere you control before removing the app or changing devices. Importing a journey never grants ownership of a paid purchase.

Refunds and help

For refund requests, use Apple’s Report a Problem service. For Android, see Google Play’s refund policies. Refund eligibility is determined by the applicable app store and consumer law. A refunded or revoked purchase no longer provides that item’s benefits on new attempts. Other purchases you own remain available.

For product support, email ron@shup.ai. Our Privacy Policy explains how local game information and purchase information are handled.